1. Introduction
EB777 is a trusted online gaming platform committed to providing players in Bangladesh with a safe and enjoyable gaming experience. We believe your privacy is a fundamental right. That is why our Privacy Policy Built with complete transparency — so you always know exactly what we do with your data.
This policy applies to EB777's website, mobile app, and all related services. It is in effect whenever you use our platform, so please take the time to read it carefully.
Our privacy policy is written in plain, straightforward language — legal jargon has been avoided so that every user can easily understand their rights and how their data is protected.
2. What Information We Collect
EB777 only collects information that is necessary to operate the platform and provide you with services. We do not collect any excessive or unnecessary data.
| Type of data | Example | Why It's Needed |
|---|---|---|
| Identity information | Name, date of birth, national ID number | Age and identity verification (KYC) |
| Contact Information | Mobile number, email address | Account Registration & Communication |
| Financial Information | BKash/Nagad/Rocket number, bank account | Payment processing |
| Device information | IP address, browser, and operating system | Security and fraud prevention |
| Gaming activity | Betting history, win/loss records | Responsible gaming monitoring |
| Cookie Data | Session cookies, preference data | Improving user experience |
3. How Information Is Collected
EB777 collects your information through several methods. Each method is described in detail below:
- Information provided directly by you: Information you provide when registering, logging in, or updating your profile
- Automatically Collected: Your IP address and browsing patterns are collected automatically while you use the platform
- Via third parties: Transaction confirmation data from payment providers (bKash, Nagad, Rocket)
- Cookies & Tracking: Cookies are used to improve site functionality
EB777 never collects more information than necessary without your consent. You are always informed before any data is collected.
4. How We Use Your Information
The information we collect is used for the following purposes only. We never use your data for anything beyond what is listed here:
- Account Management: For registration, login, and profile management
- Payment processing: To process deposits and withdrawals smoothly
- Identity verification (KYC): To verify age and identity, as required by regulatory obligations
- Ensuring security: To prevent fraud, deception, and unauthorized access
- Customer support: To resolve any issues you encounter as quickly as possible
- Responsible gaming: To identify unusual gaming patterns and provide appropriate assistance
- Platform development: For analytics and research to further improve the user experience
- Legal Obligations: To meet regulatory requirements
EB777 never sells your data to third parties for advertising purposes. Our Privacy Policy Extremely strict about this.
5. Information Sharing Policy
EB777 does not generally share your personal information with anyone. However, limited sharing may occur in the following circumstances:
- Payment providers: Necessary payment details are shared with bKash, Nagad, Rocket, or your bank to process transactions
- Identity verification service: With authorized verification providers to complete the KYC process
- Law Enforcement Agencies: In response to a court order or valid legal claim
- Technology service providers: For server hosting and cybersecurity services, under strict confidentiality agreements
All third parties with whom information is shared are contractually bound to uphold EB777's privacy standards. Any breach is met with immediate action.
6. Cookie Policy
EB777 uses cookies to ensure the platform runs smoothly and to improve your browsing experience. Cookies are small files stored on your device.
- Essential Cookies: Essential for login sessions and site security — disabling these will prevent the site from functioning properly
- Functional Cookies: To remember your language preference and other settings
- Analytics cookies: To understand which parts of the site are most visited — fully anonymized
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some features of the platform from working properly.
7. Data Security Measures
EB777 uses industry-leading technology to keep your data secure. Our security measures operate across multiple layers:
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
- Two-factor authentication (2FA): OTP verification for added login security
- Firewall protection: Advanced firewall protection is active to block unauthorized access
- Regular security audits: A third-party expert team regularly audits our systems
- Data backup: Regular encrypted backups are maintained to ensure no data is lost
- Restricted Access: Only authorized personnel may access specific data
Your password is never stored directly on our servers — it is always encrypted using a strong hashing method.
8. Data Retention Period
EB777 does not retain your data longer than necessary. Retention periods are determined by the type of information:
- Account Information: Retained for as long as the account is active; up to 5 years after account closure
- Financial Transaction Records: Up to 7 years as required by legal obligations
- Gaming logs: Retained for up to 3 years
- Customer support contact: Up to 2 years
- Cookie Data: Until session ends or up to 1 year
Once the retention period expires, your data is automatically deleted or anonymized. If data must be kept longer for legal reasons, you will be notified.
9. Your Rights
EB777's Privacy Policy You have the following rights. To exercise any of them, please contact our support team:
Right to access your data
You may request to see what information we hold about you. A full response will be provided within 30 days.
Right to data correction
If your profile contains incorrect information, you may submit a request to have it corrected.
Right to data deletion
You may submit a request to delete data that is no longer needed beyond legal requirements.
Right to object to processing
You may object to the processing of your data for specific purposes.
Right to data portability
You may request a copy of your data in a specific format.
Right to Withdraw Consent
You may withdraw your consent to data processing at any time.
10. Protection of Minors
EB777 is fully For users aged 18 and above for. We do not knowingly collect information from minors. Age is verified at registration, and additional verification documents may be requested in cases of suspicion.
If you believe a minor's information may have been collected by mistake, please notify our support team immediately. We will promptly delete that data and close the associated account.
11. Policy Changes
EB777 may, if necessary, update this Privacy Policy Update this policy. For significant changes, you will be notified in advance via your registered mobile number or through the platform.
Continued use of EB777 after any changes constitutes acceptance of the updated policy. We recommend visiting this page regularly. The date at the top of the page indicates when it was last updated.
12. Contact
This Privacy Policy For any questions, comments, or requests to exercise your rights, please contact us:
- Email: [email protected]
- Live Chat: Chat directly with our support team through the platform
- Response Time: Typically within 24–48 hours
Our privacy team takes your concerns seriously and is committed to resolving them as quickly as possible.